While the adage that “the customer is always right” isn’t necessarily true and you have to educate and work together with your clients towards a common goal, there are times when you must absolutely fire a photography client
This is not something you should do lightly. Just because you have a small difference of opinion or they try to haggle a little on pricing doesn’t mean you should kick them to the curb.
However, if they are abusive, disrespectful, threatening, or outright dangerous – you need to know how to end things!
Be professional. Tell them that their behavior is unacceptable and that you will no longer be working with them. I find it best to have a “pleasant interaction” clause in my contracts that covers this sort of thing.
Want one of those? Check out the contract templates in our store.
It may seem frivolous, but it can help you avoid a lot of trouble. It certainly helped me when dealing with my absolute worst client…
And part two…
Have you ever had to fire a photography client? What was your worst client interaction? Tell me on TikTok, Instagram, or Twitter and we can all commiserate.